Appointment and Cancellation Policies

A few things I do ask from you

- Please give at least 24 hours notice for a cancellation. The more notice I have, the better chance I have of filling your spot.

- Please put all of your appointments in your calendar so there are no ‘forgotten’ appointments.

- Please be on time for your appointment. If you are late, this will cut into your appointment time – not the client after you. You will still be charged the full amount of your scheduled appointment.

- Repeated cancellations and/or no shows will result in me cancelling the remaining appointments for the year. You will still be able to book in online, but you will need to pay upfront.

- If you are sick, please cancel your appointment with plenty of notice. Please do not hang on to your appointment until last minute.

- If you are using a gift certificate, then you must bring this with you, otherwise you will be required to pay on the day.

- Cancellations will incur the following fees

* No shows will be required to pay the full amount of their appointment scheduled.

* Less than 12 hours notice will be required to pay 50% of the appointment scheduled if I am unable to fill this spot.

* Less than 6 hours notice will be required to pay the full amount of the appointment scheduled if I am unable to fill this spot.

Please be assured that I will always try my hardest to fill these spots to avoid fees, but this is sometimes impossible to do.